Dear Sir,
I am writing to complain about a short holiday I had recently which was organized by Citibreaks. I was dissatisfied with several things.
First, your advertisement promised a hotel in a central location, whereas in fact, the hotel was a long way from the city center. You also said that all the rooms would have a river view, but my window just looked over the parking lot, which was very noisy. I also had to pay extra for dinner although the advertisement had stated that it was included in the price. To make matters worse, I had no choice about which show to go to. I had wanted to go to a new musical, but the only ticket offered to me was for one which I had seen already.
I had been looking forward to my holiday very much, but it was completely ruined by these problems. I therefore feel that you should refund half the cost of the holiday in compensation for my disappointment.
I look forward to hearing from you soon.
Sincerely,
Gamze Avci
class: Contemporary Topics 1
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